this post was submitted on 22 Jul 2023
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Michael @LegacyKillaHD

This is just horrifying.

Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!

Ubisoft.. WTF?! Another example of why I'm becoming more & more concerned with the death of physical games.

https://twitter.com/LegacyKillaHD/status/1682653876418224129

Ubisoft Support @UbisoftSupport

Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help

https://twitter.com/UbisoftSupport/status/1682046437834784768

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[–] [email protected] 8 points 1 year ago (3 children)

Does this apply to games purchased on steam as well? Bs

[–] [email protected] 3 points 1 year ago* (last edited 1 year ago) (1 children)

If a game you own on steam also requires you to sign into an Ubi account it might? Maybe you'd need to create a new Ubisoft account again? Idk im just guessing a possible answer to that. It's a good question.

[–] [email protected] 9 points 1 year ago (1 children)

Ubisoft might tell you that the game is already registered and won't let you register it again, even with a new Ubi account. I would assume the scenario where the customer gets screwed is the default.

[–] [email protected] 5 points 1 year ago

Oh absolutely that would happen.
Let's throw in some surprise missing DLCs for good measure.

[–] [email protected] 3 points 1 year ago

Purchased games on Steam fall under Steam's TOS.

[–] [email protected] 1 points 1 year ago

There's a post below that says you can't launch the game when the associated Ubisoft account is deleted. You can't associate a new Ubisoft account.