this post was submitted on 19 Jul 2024
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I had another customer who wrote down all passwords to everything in an unprotected Excel sheet and uploaded it to OneDrive, with the comany's single, shared Microsoft login being [email protected] . The password was companyname in lower case letters with no 2FA.
And another one who had their server in a shared office that was inside the owner's privately owned apartment building. During the Christmas holidays, the owner turned off the heating for the office to save money, which crashed the server when temperatures dropped below freezing inside the room.
Small business IT is wild. It's one of the main reasons I quit my job at that small MSP and switched to a larger company's internal IT.
Oh God please stop.