this post was submitted on 15 Jan 2024
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It partially depends on the store. I have found that Walmart and Fred Meyer have some of the worst fucking software in existence and it's guaranteed I will have an issue when I go there. But I've never once had an issue with the Costco machines, WinCo machines, or Safeway machines. I am able to go through self-checkout even with an extremely large cart and get through it without any assistance.
And I fucking love it, it's faster, it's easier, and honestly when I'm shopping I'm usually tired and don't want to interact with anyone as it's the last chore I will do at the end of a long day of various tasks to do
Wegmans is the same way over here on the East Coast. I can check out with alcohol, someone just needs to come over to scan the override. They always have an attendant or two and I rarely have to wait. Most of the time, as soon as they see the alcohol, they come over before I have even scanned it.
When the machines don't babysit you and treat you like a theif, it goes astoundingly fast. I love self checkout, for a lot of the same reasons you do, and I get to pack my bags how I like. I avoid places with the insane systems with cameras, sensors, and scales trying to suss out if you are a theif. Especially as they don't let you scan the next item until the previous is on the other side and don't have handhelds.