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'It hasn't delivered': The spectacular failure of self-checkout technology (www.bbc.com)

submitted 10 months ago by [email protected] to c/[email protected]

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[–] [email protected] 1 points 10 months ago (1 children)

They're very popular here too, but a lot of older people really struggle with them, so they're widely hated by boomers that want things to be like the 80's again.

The technology is a bit shit, and more often than not there's a lot of waiting around for someone to unblock you. Where it was probably a "failure" to many is in the initial promise of being able to get rid of employees and replace them with self-scan.

[–] [email protected] 3 points 10 months ago

… but a lot of older people really struggle with them, so they're widely hated by boomers that want things to be like the 80's again.

In my experience it’s not that older people are struggling with it. It’s that Walmart has 300 self checkout kiosks but only two are open and the line for a regular register is almost out of the premises.

And the CVS self checkout always ends up confusing itself and constantly yelling at you to place the item in the bagging area.