this post was submitted on 23 Nov 2024
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[–] [email protected] 100 points 6 days ago (4 children)

Since when is voicemail dead? It's vital for when I miss a call from a healthcare provider, pharmacy, contractor, service provider ... do y'all just sit in a sealed box all day?

[–] [email protected] 14 points 6 days ago (1 children)

I sit in a box and I smear shit on the walls

[–] [email protected] 9 points 6 days ago

cries in Lemmy

[–] [email protected] 14 points 6 days ago (3 children)

no, I call my doctors or other services to verify dates.. voicemail is abused by spammers so I never listen to them

[–] [email protected] 26 points 6 days ago (7 children)

You're aware that you can see the phone number of the caller, right?

[–] [email protected] 23 points 6 days ago (1 children)

See the number? Hell, I've had transcription since at least 2010.

[–] [email protected] 20 points 6 days ago (1 children)

That's me. I've been typing out all your messages and you don't even seem to appreciate it! My fingers hurt...

[–] [email protected] 8 points 6 days ago

Why thank you!

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[–] [email protected] 12 points 6 days ago

I get tons of spam calls and basically zero spam voicemail 🤷‍♂️

Plus with most carriers being able to transcribe voicemails I don't even need to listen to them.

[–] [email protected] 5 points 6 days ago (1 children)

Spammers never ever leave voicemails, that's how I know a call was spam. If someone actually needs me, either I have their numbers already or they leave a voicemail

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[–] [email protected] 9 points 6 days ago* (last edited 6 days ago) (1 children)

I send all unknown calls to voice mail. I’ve had my carrier disable voice mail for my phone line.
My providers all use email or are ‘known’ by my phone. … I hope.

[–] [email protected] 6 points 6 days ago (5 children)

So when the new specialty pharmacy phones you for details on where to send your prescription, you're just gonna ... not?

[–] [email protected] 12 points 6 days ago (1 children)

My pharmacies have always sent me a text notification that my prescription is ready for pick up. The only people calling my phone are scammers

[–] [email protected] 2 points 6 days ago

I'm happy for you that you've never had to deal with length prior authorizations, specialty pharmacies, need for clarifications, notifications of delay ...

I remember being on the phone with my pharmacist a few hours before my wedding - he called so something could get sorted out ASAP. Fortunately that one didn't have to go to voicemail.

[–] [email protected] 2 points 5 days ago

I would wonder why they are not emailing or texting me like they should. I can’t think of anything more rude than calling someone.

And I’m old

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[–] [email protected] 2 points 6 days ago

A basement actually

[–] [email protected] 41 points 6 days ago* (last edited 6 days ago) (2 children)

Voicemail? Dead? Naww, it's better than ever. If you get that far spit something out so I can read the transcription or I'll straight up block your ass and forget you for eternity. Never do a callback if it's one of those scam robocall ring-and-hangup shits

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[–] [email protected] 18 points 6 days ago (1 children)

I think the voicemail thing is very country specific, I mean here in Poland voicemail is the first thing to disable when you get the phone number, it's even considered rude to have it enabled, it stems from the times when the calls were billed by the minute and carriers seemed to switch to voicemails after too soon, like after 1-2 beeps and "sending signals" (calling without answering to communicate, like "I'll send you a signal when I'll be there" or something) was popular among the young people

On the other hand the answering machines weren't a thing here, maybe it's connected?

Also I don't get the reason behind "but some random business might call me", isn't that an unsolicited call? Of course it's a completely different thing when your number is a business number, but on the other hand why not send an email? Guessing it's a deeply cultural thing stemming from aforementioned answering machines, for me listening through the voice message is inefficient, I prefer text content, like I'd rather read the article than view the video summary, but I know some people prefer it

And here we are in the times of voice messages, my wife uses it to communicate with her friend and I'm tired of hearing those umms, food swallowing, lip smacking etc

[–] [email protected] 3 points 5 days ago

Yep, Scandinavia here signing under this as well. Well written!

[–] [email protected] 25 points 6 days ago (2 children)

How do you screen phone calls without voicemail?

[–] [email protected] 7 points 6 days ago (1 children)

I don't answer the phone for unknown numbers. Super simple

[–] Jolteon 10 points 6 days ago (1 children)

Yep, if it's important they'll leave a message. Wait...

[–] [email protected] 5 points 6 days ago (3 children)

If it's important I'll be expecting a phone call or know who is calling me. All that a voicemail does is tell spammers that they have a valid and active phone number that they should keep calling.

[–] [email protected] 11 points 6 days ago

"Hi honey, it's me. I'm calling from the hospital, my phone was damaged in the crash. I know this area code is weird, we were only about halfway to Grandma's when we were hit..."

"Unknown number? I'm not listening to that shit, I'm waiting for my wife to call when she gets to her parents house!"

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[–] [email protected] 2 points 6 days ago

Are these people just raw dogging phones calls?

[–] [email protected] 27 points 6 days ago* (last edited 6 days ago) (1 children)

I think it's early to declare voicemail dead. It was alive and kicking when I checked mine last Christmas...or was that Christmas 2019? Maybe I should check on it again.

And I've been assured that my work voicemail is definitely setup and functional. I trust the team that sets those things up, and I'm confident that it's doing it's job... whatever it's for.

[–] [email protected] 8 points 6 days ago (1 children)

Hahahaha, have my upvote.

Yea, we don't bother at work. You know I called, don't waste your time listening to a message. If I called, it was urgent, get back to me as quick as you can.

Otherwise I'm gonna send you a message to setup a call.

[–] [email protected] 2 points 6 days ago

Yeah. I'm very thankful that my work operates by the same expectations.

Anyone calling unscheduled is urgent enough that I probably shouldn't waste time listening to the voicemail. Every other call is scheduled, anyway.

It leaves my work voicemail delightfully empty.

[–] [email protected] 14 points 6 days ago* (last edited 6 days ago) (1 children)

Voicemail's definitely not dead.

I can't find any voicemail services that work the way I want them to though, so I started building my own using Twilio to handle the incoming phone call + ElevenLabs for text-to-speech + AssemblyAI for speech-to-text + Trestle Smart CNAM API for identifying the caller. I'll open-source the code once it's ready.

[–] [email protected] 3 points 6 days ago (1 children)

Seems awfully over complicated. Why not just use some twiml verbs like and ?

[–] [email protected] 5 points 6 days ago* (last edited 6 days ago)

Twilio's TTS isn't as good as ElevenLabs, and their transcription isn't as good as AssemblyAI. AssemblyAI can pull key details out of the message (eg people's names, company names, callback numbers, etc) and IIRC it's quite a bit cheaper than Twilio's transcription. AssemblyAI provide $50 free credit to try their service, which should last me a very long time assuming it doesn't expire.

Plus now I can put "AI engineer" on my resume, lol. A lot of "AI" is all about gluing other people's work together, and that's exactly what I'm doing.

[–] [email protected] 9 points 6 days ago (1 children)

Was gonna say I use voicemail almost everyday. For the simple reason I'm not always close to phone and don't pickup on unknown numbers

[–] [email protected] 8 points 6 days ago (1 children)

Who even leaves voicemails anymore? If I don't reach somebody I just sent them a quick text why I called and whatever to call back.

[–] [email protected] 13 points 6 days ago (2 children)

Doctors offices, bill collectors, anything to do with finances basically.

[–] [email protected] 4 points 5 days ago (1 children)

Really? All of those are email or texts for me. Genuinely can't remember the last time I recieved or sent a genuine phone call.

[–] [email protected] 2 points 5 days ago

Well that's your zone. Where I am its email text and voicemail. Only time I get emails is from companies I deal with regularly the rest go to VM. The odd texts I get are about 60/40 spam\phish or doc appts

[–] [email protected] 4 points 5 days ago (1 children)

Finance, medical, family, contractors (yard guy, HVAC guy, etc.), service providers (auto shop, insurance, etc.) ...

[–] [email protected] 3 points 5 days ago

Yep. All of those

[–] [email protected] 9 points 6 days ago

I love getting transcripts and then returning the call that goes to their voicemail.

[–] [email protected] 6 points 6 days ago

I had voicemail deactivated for decades. I'm not reachable? Call again later or write a message. Now that I'm older I had to reactivate it because contractors, pharmacy etc. expect and use it to send me information.

I hate voice messages in WhatsApp and the like but I can see the usage for others. My wife communicates with her friends this way. When you have to watch the kids you can send and listen to messages without having to look at your phone.

[–] [email protected] 3 points 5 days ago

Here you have to pay to listen to them I think since the beginning, so voicemail was something very few people used and most of the time your grandma would leave one by accident.

[–] [email protected] 4 points 6 days ago (1 children)

Voicemail is dead, long live the voice message.

[–] [email protected] 3 points 6 days ago (1 children)

Fucking WhatsApp, thanks for nothing assholes

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[–] [email protected] 3 points 6 days ago (1 children)

That drawing style remind me of the card game with the explosives and the kittens.

[–] [email protected] 13 points 6 days ago

That's because The Oatmeal made that game

[–] [email protected] 2 points 6 days ago* (last edited 6 days ago)

Edit: guy hosts his comics on amazonaws.

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