this post was submitted on 21 Jul 2024
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I really don't understand why so many people like Signal. It's an utter piece of shit in terms of UX, has questionable security practices, harvests phone numbers, and it's located on a central server in US.

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[–] [email protected] 4 points 3 months ago

I genuinely appreciate everyone suggesting alternatives, but I'd humbly suggest that, from a normie perspective, "better UX" doesn't involve learning how to host or locate a server. There's a reason Reddit is still more popular than Lemmy. In my personal experience, getting a local org with some members that already had trouble using email and SMS onto Signal was difficult. Trying to get them onto an alternative that involved selecting a specific server or learning the technical details of different internet communication protocols would have been a nonstarter. I've gotten multiple Boomers to reliably use Signal, and they have no idea what encryption is.