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Folks, Windows's own system image couldn't be restored from Windows. I had to go download some program called Macrium Reflect and use the underlying VHD files.
What broke? Oh, you don't know? It was a bad Windows update that had a broken driver or something causing driver verification to fail.
Not that I've ever seen. It usually means it's time to reinstall.
It's weird to me that we accept 'reinstall the whole operating system' as a fix, it's so absurd. I've literally never had to do that with any other operating system.
It isn't accepted as a fix, because it doesn't fix the issue.
Reinstalling is done for speed. Because it is quicker to nuke something and build it back up, than to go around and fill all the cracks with concrete.
In business, it is more important the system is back up and running than to have found the fix to the issue.
This is true for every OS.
Overall ya, but I've done my fair share of reimage or reinstall. Either because it would be faster(biz setting, Becky in accounting gotta get payroll done ASAP) or I just don't want the headache of it at that moment.
I moved my business off MS to Linux a few years ago, and unplanned maintenance just... stopped being a thing. It was surreal. I expected something to not work or require lots of expert configuration, but nope. Most people here already use cloud applications for work anyway.
Never thought I'd see the day! I did make a whole bunch of HD images just in case though :D
I was missing printer drivers it found the drivers (iirc)
Many times.
only once for startup repair, twice for system restore. all client systems, not mine, since the introduction of those features. one of those ended up needing a full backup and reinstall soon after anyway.
plus the one time shadow copies from automatic system restore points saved a client's cad, docs, images, pdfs, and other files from a poorly-executed ransomware attack (that failed to clear out those vss copies). a nirsoft utility was able to save everything.
the 'fixit' troubleshooters are nearly worthless.
I would usually have issues with my wi-fi, where the connection after a reboot won't work and the wi-fi GUI would reset itself everytime i tried. Network troubleshooter would fix it 100% every time and quite quickly, so there was no reason to actually figure out what was at fault.
both fixed things many times
It will sometimes wipe your static IP configuration and switch it to DHCP which could theoretically fix something, but I've only ever seen this break things instead.
I can't say I've ever had a problem solved by any of the troubleshooters, yet I always go to them just in case one day they do.
Usually they either direct you to the most generic solutions possible (that you've already likely done by the time you're resorting to the troubleshooter), reset your networking (thanks Windows, I felt like having to reconnect to all my networks again) or come back saying they couldn't find a problem...
Which clearly isn't the case Microsoft, because if there wasn't a problem, why the fuck would I be using the troubleshooter? For the shits and giggles?
My old desktop seemed to have something wrong with its LAN port and the troubleshooter fixed it pretty consistently.
This would only be possible if it installed Linux.
No. Tried it like 3-4 times in my life for really f-ed up not booting machines and it never worked for me. Haven't tried it since the ealy Win10 times, though.
I had it work once for a wifi issue that was caused by an update, during either Vista or Win7 era. Outside of that, it fixed an audio problem for Win10 on a single app.
It broke itselt, it broke Win2Usb and it broke grub. Thats it hahaa
Nah more features and flexibility the better
I had a problem once when my laptop display was just black after booting. Triend everything, nothing worked. Return to OEM authorized support. They had my laptop for 4 weeks, so solution. Then just refunded the full price & retuned back the laptop.
Ubuntu LTS since then & no sick or weird issues since.
I think it helped with a internet issue once, but I probably just needed to reset something.
I'm pretty sure it just does the absolute basic troubleshooting.
Troubleshooting has never been useful, and I think that was new-ish in XP. Startup repair (and chkdsk) have genuinely been useful.
I had a number of occasions where Windows on my work PC f-ed up. None of the times, the windows "troubleshooting" wizard was anything but a waste of time before calling IT or digging into the problem myself.
The search service on my computer crashes from time to time and the troubleshooter gets it working again without having to reboot (I hate rebooting).