this post was submitted on 06 Sep 2024
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A lot of the AI boom is like the DotCom boom of the Web era. The bubble burst and a lot of companies lost money but the technology is still very much important and relevant to us all.
AI feels a lot like that, it's here to stay, maybe not in th ways investors are touting, but for voice, image, video synthesis/processing it's an amazing tool. It also has lots of applications in biotech, targetting systems, logistics etc.
So I can see the bubble bursting and a lot of money being lost, but that is the point when actually useful applications of the technology will start becoming mainstream.
The DotCom bubble was built around the idea of online retail outpacing traditional retail far faster than it did, in fact. But it was, at its essence, a system of digital book keeping. Book your orders, manage your inventory, and direct your shipping via a more advanced and interconnected set of digital tools.
The fundamentals of the business - production, shipping, warehousing, distribution, the mathematical process of accounting - didn't change meaningfully from the days of the Sears-Roebuck Catalog. Online was simply a new means of marketing. It worked well, but not nearly as well as was predicted. What Amazon did to achieve hegemony was to run losses for ten years, while making up the balance as a government sponsored series of data centers (re: AWS) and capitalize on discount bulk shipping through the USPS before accruing enough physical capital to supplant even the big box retailers. The digital front-end was always a loss-leader. Nobody is actually turning a profit on Amazon Prime. It's just a hook to get you into the greater Amazon ecosystem.
Pivot to AI, and you've got to ask... what are we actually improving on? It's not a front-end. It's not a data-service that anyone benefits from. It is hemorrhaging billions of dollars just at OpenAI alone (one reason why it was incorporated as a Non-Profit to begin with - THERE WAS NO PROFIT). Maybe you can leverage this clunky behemoth into... low-cost mass media production? But its also extremely low-rent production, in an industry where - once again - marketing and advertisement are what command the revenue you can generate on a finished product. Maybe you can use it to optimize some industrial process? But it seems that every AI needs a bunch of human babysitters to clean up all the shit is leaves. Maybe you can get those robo-taxis at long last? I wouldn't hold my breath, but hey, maybe?!
Maybe you can argue that AI provides some kind of hook to drive retail traffic into a more traditional economic model. But I'm still waiting to see what that is. After that, I'm looking at AI in the same way I'm looking at Crypto or VR. Just a gimmick that's scaring more people off than it drags in.
The funny thing about Amazon, is we are phasing it out of our home now. Because it has become an online 7Eleven. You don’t pay for shipping and it comes fast, but you are often paying 50-100% more for everything. If you use AliExpress, 300-400% more… just to get it a week or two faster. I would rather go to local retailers that are increasing Chinese goods for a 150% profit, than Amazon and pay 300%. It just means I have to leave the house for 30 minutes.
A lot of the local retailors are going out of business in my area. And those that exist are impossible to get into and out of, due to the fixation on car culture. The Galleria is just a traffic jam that spans multiple city blocks.
The thing that keeps me at Amazon, rather than Target, is purely the time visit of shopping versus shipping.