this post was submitted on 15 Jul 2023
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I use AliExpress for electrical parts (except anything with memory), 3D printer parts, and small crap I don't mind waiting for, but never anything I would be angry about if it never arrived. Also, nothing I consume or wear or need for safety, and I'm wary of anything that's supposed to be plugged into the wall for long periods of time unattended.
I wouldn't say I've been surprised, but my expectations are low. It's all cheap stuff, but as long as you're not needing the stuff you buy, it's fine. Dollar store quality with the scent of plastic and cigarettes.
That being said, beware of scams. The one that seems acceptable to them is to list one cheap part for the listing, along with variations of the full device. That way it looks like the lowest price in search results, but when you click it, the selected variation is the cheap part. Like, you'll search for "pliers set" and see a listing for $1, compared to others around $15. When you select it, the product page will have a carrying case for $1 and the various pliers for twice as much as the competition. What's better is that the case will be selected automatically, not the thing in the picture you clicked on or the picture you see first in the product pages' gallery.
There are also scam stores that pop up with super low prices compared to others on the site can disappear overnight and the cancellation/refund process is a super pain. Contact customer service once and just submit a claim with your CC company. Their refund process will try to keep telling you to wait for another week, and that includes the reps you get on chat. If you're suspicious and still order, always follow the shipping info. They will estimate a reasonable delivery date, you'll get a shipping notification, but it will sit in limbo. The shipping folks are separate from the scammers, so if you see the package actually move towards a shipping center, you're in the clear. If it says they received shipping information for over a week, you got screwed.
Ignore flash drives/SSDs, batteries, and assume any flashlights are 1/100th the brightness claimed (literally). Oh, and watch shipping costs. Something with free shipping can be 10x the price of the product if you add a second one to your cart.
My experience too, with exception that I also order stuff I can not find locally. Like HiSense phone with eInk display I am using just now.