this post was submitted on 22 Jun 2023
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Mildly Infuriating

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I got this fun fee after trying to order takeout from Buffalo Wild Wings (yes I'm naming and shaming). How exactly does adding a dollar help you operate takeout? It's literally less work than waiting on a table. This is nothing more than a shameful cash grab to pad profits.

I cancelled my order and got local street tacos instead.

EDIT: Look what I found this morning, lol https://www.today.com/food/restaurants/buffalo-wild-wings-takeout-fee-backlash-complaint-rcna90228

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[–] [email protected] 1 points 1 year ago (9 children)

Cost of takeout bags, containers, IT, all that jazz, the company believes it should be able to pass on to the customer without raising it's menu prices. I don't know it's a classic "cash grab" so much as a business attempting to recoup as much as it can from a sale. Last time I checked BFF wasn't doing all that great. But in the end, I agree completely with you in that these Fees are so fucking annoying, one after another, never ending.

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[–] [email protected] 1 points 1 year ago (5 children)

This may be imposed by the take out provider. Some states/municipalities also tack on extra fees

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[–] [email protected] 1 points 1 year ago

I had plenty of sympathy for restaurants when the pandemic first hit. Extra fees? Yeah, I get it, and I'll throw in an extra tip for the workers who are braving the place so that my fat ass can get some delicious food. The problem is that they haven't dialed back the fees/tipping requests. If anything, they've gotten much worse.

[–] [email protected] 1 points 1 year ago

i spent $20 at Arby's for a burger, fries, and shake (as a meal). just go to Olive Garden... seriously lol

[–] [email protected] 1 points 1 year ago (1 children)

I don't think I'd call $1.00 absurd, but I'm not a fan of such fees. Am I allowed to bring my own containers and bags to avoid this cost?

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[–] [email protected] 1 points 1 year ago (1 children)

The original poster added context in a comment, saying that the location they ordered from was a Buffalo Wild Wings Go store, a contactless version of the establishment.

Was the location you were ordering from one of these? Maybe instead of paying proper wages like fast food restaurants these assholes were trying to make up for people being unlikely to tip for pickup to keep the profits from being able to pay employees barely anything?

[–] [email protected] 1 points 1 year ago

Mine was not, it was a traditional BWW establishment. Tbh, I didn't know they had such a thing lol

[–] [email protected] -3 points 1 year ago (1 children)

I mean,it's only a dollar. In general, tipping culture is our of control but I'm fine with nominal fees for local places. I know during covid, Chinese restaurants closed for awhile around us.

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[–] [email protected] -5 points 1 year ago (22 children)

It's a charge for the container your takeout food went into. They're a significant expense, especially if it's any type of sustainable packaging. This is not new. It has been a thing since at least the early 2000s.

[–] [email protected] 0 points 1 year ago (1 children)

If that is the issue, then they should have a different menu price for takeout vs dine in.

Tacking on these fees at the last minute in an order is just exploiting people. It’s the sunk cost fallacy… I drove here and already ordered, so I’ll just go along with it.

Not cool. This is a dirty tactic.

[–] [email protected] 0 points 1 year ago

Why bother? You would just bitch about that instead.

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