My isp is fine. But it's a small local company. But yeah I hated Comcast and all their hidden fees. It's so nice to know that the bill I agreed to is what's coming. Sure price increases can, and likely will happen, but there's a difference between "your new bill is gonna be $xxx.xx." and the creeping inflatatory price Comcast charges.
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Well, if ISPs didn’t artificially limit your service and then charge you prices that don’t match what you signed up for maybe people would not hate them. Personally, my ISP in my area works well for me though. Reasonably priced and haven’t run into limits.
Well of course, Lust and Greed are part of the 7 deadly sins. They dance together in hell.
The reason their customer service sucks is that they see it as a cost they want to minimize, not a value add. Why do they want to eliminate cost? Because they are in a constant price war with competitors. Because we’ll switch if we can get $5 / month less. No one ever thinks twice about switching to get $5 / month less, and they they complain about bad customer service…
LOL price war with... what competition? Seriously, for most of the time broadband has been a thing, it has been largely provided by your comquests and time warners that often didn't compete in overlapping areas. Their service sucks because they know their customers don't have a choice. https://youtu.be/KMcny_pixDw It got so bad that municipalities got into providing broadband... by 2018, more than 750 communities have done so: https://www.vice.com/en/article/a3np4a/new-municipal-broadband-map