this post was submitted on 30 Jun 2023
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[–] [email protected] 2 points 1 year ago* (last edited 1 year ago) (1 children)

They are trying to squeeze as much money out of their platforms as possible, regardless of the fact that it's at the expense of users and will downgrade users experiences.

[–] [email protected] 1 points 1 year ago

Honestly they do it so consistently that i'm starting to wonder if they have a choice.

A common way to do things for tech startups is that they get venture capital funds, use them to run the business at a loss hoping to acquire market dominance, and then use market dominance to turn a profit. I think a lot of tech startups that we know are currently in phase 2, meaning they've thrown money out the window for years and are now trying to recoup their investments.

Also, Reddit wants to go public and Twitter already is. This is relevant because investors are animals, all they see is short-term profit, and they use their voting power to make the company behave that way.

There's a common thread between both my theories: it's shareholder capitalism. I say this as a lifelong shareholder myself, shareholders ruin everything.

[–] [email protected] 1 points 1 year ago (1 children)

The other issue to consider is MBAs. Or at least the MBA way of thinking, that "caring about customers" actually means "leaving money on the table." The relentless search for "business efficiency," evaluated in pure accounting terms, can easily lead to destroying the core business due to a lack of understanding of how the core business shows up on a P&L statement.

[–] [email protected] 0 points 1 year ago

Any company with a MBA at the helm always seem to make poor choices. Look at the all the companies that have started switching back to engineers for leadership they've started making comebacks.

[–] [email protected] 1 points 1 year ago

Dr. Capitalism, or How I listened to stop worrying and love the dollar.

[–] [email protected] 1 points 1 year ago

Probably enshitification!

Look it up.

[–] [email protected] 1 points 1 year ago* (last edited 1 year ago)

I feel like they all see the inevitability that AI will drastically change the money model very soon. And it will not be to their profit, so best make every penny they can right now is their mentality.

[–] [email protected] 1 points 1 year ago (1 children)

I'm wondering if it's a domino effect. Now that one major company made an announcement that fucks over their users, they're all doing it. We even now have YouTube cracking down on Adblockers. The Golden Era is coming to an end imo

[–] [email protected] 0 points 1 year ago

This basically. Companies see that others can do it without consequences and so they do too. The age of acting like your "friend" is over and they are gonna squeeze ever last cent they can from users. Twitter, Reddit , YouTube, discord. I expect to see smaller players doing the same soon.

[–] [email protected] 1 points 1 year ago (3 children)

Cory Doctorow termed it "Enshittification", and wrote about the process here: https://pluralistic.net/2023/01/21/potemkin-ai/#hey-guys

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[–] [email protected] 1 points 1 year ago

capitalism β€” they want more money

[–] [email protected] 1 points 1 year ago (1 children)

Interest rates go up. Quantitative Easing go down.

They might have to play with real money lol

[–] [email protected] 1 points 1 year ago

This is it. For nearly 15 years money was basically free for tech companies. Banks don't pay anything, bonds don't pay anything, the stock market is overheated and investors are still looking for return. So if your tech company was already public you could borrow in the form of bank loans or bonds for dirt cheap and if it was still privately held you can get money from individual and corporate investors.

Now that the free money era is over a lot of companies have had to finally think about making a profit so that they can keep the lights on. This is why there have been tens of thousands laid off in the tech sector in the last year or so.

As far as Reddit goes I have no idea what they've been thinking. It seems like they've been spending money developing features nobody wants or needs: locally hosted images and video which have to cost a fortune, live chat, and NFTs, to name a few. They've got the ~20th most popular website in the world with millions of daily active users and they can't figure out how to make it profitable?

The API the third party applications used doesn't serve ads. All they had to do for a bump in revenue is to insert ads and require third party applications to display them or risk losing their API access. Users would grumble but it's a pretty reasonable ask. The fact that they didn't do this demonstrates to me that they don't think the money is in serving ads, they think it's in data mining and they can only get the data they want from the official app.

[–] [email protected] 1 points 1 year ago* (last edited 1 year ago)
[–] [email protected] 1 points 1 year ago* (last edited 1 year ago)
[–] [email protected] 1 points 1 year ago* (last edited 1 year ago)
[–] [email protected] 1 points 1 year ago

The user bubble has popped now that investors started questioning why the fuck they’ve been investing huge amounts of money into companies that make no money just because they have lots of users. With that investment money drying up, these tech companies are desperate to start making a profit so they can survive and grow their value still.

TLDR: investment in unprofitable tech companies is drying up and companies that aren’t profitable are scrambling to make money.

[–] [email protected] 0 points 1 year ago (1 children)

I wonder if restricting API access might be related to the explosion of GPT where ML companies need training data and they've been sucking it up from everywhere they can. Reddit and Twitter realized that they could charge these companies for access instead and hence all of a sudden API access costs money.

[–] Barky 1 points 1 year ago (1 children)

That has been the reasoning from Reddit. I believe it's one of those business conveniences where yes, he's not wrong, and gives them an excuse to kill something they think is extracting revenue from them (3rd party apps). Convenient excuse, but no one believes it.

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[–] [email protected] 0 points 1 year ago

Ultimately a for-profit social platform can only make money via advertising. If you are depending on advertisers to be profitable you become beholden to those advertisers. Advertisers do not care about "community," "sustainability," or what made the platform attractive to users in the first place. But they do care about "public perception," and "number of users," and most importantly number of impressions per user, per hour. The advertisers customers care about things that hurt their branch, so they dont' want NSFW content, they don't want violent content, they don't want controversial content, they don't want anti-capitalist content, they want "quality" impressions.

So if you are twitter or reddit, or facebook, or whatever, if your advertisers make a demand that will piss off your users and make it worse for them you will always do it and you will continue to do it until the platform dies.

[–] [email protected] 0 points 1 year ago (1 children)
[–] [email protected] 1 points 1 year ago* (last edited 1 year ago)

-- Mr Krabs

[–] [email protected] 0 points 1 year ago

Money. It really is that simple.

Reddit wanted to kill third party apps because they have ad blocking features and don't show unwarranted sponsored posts. Reddit wants to serve users as much ads and sponsored content as possible, which was not really able to happen with third party apps.

[–] [email protected] 0 points 1 year ago (1 children)

Stupidity and greed, a great combination!

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