So, care to explain the video for those of us who can't watch it right now?
this post was submitted on 28 Jul 2023
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okay, i'll try:
not from the Video but from my memory of this Drama:
Purism makes Linux phones. its Librem 5 was an absolute success on KickStarter and they raised an absurd amount of money.
they still haven't started large-scale production now, a large amount of time (talking about years and years) later. only the first few batches of phones were delivered
refunds are basically: "you want your money back? haha lol fuck you"
Moreover, the person in question ordered from their website and it failed to ship within over a year, they called for a refund and were told "wait for the shipping date to cancel then we can process that". So they waited, and then were told "we have a no refund policy at this time" (and still no phone)
Yay, summary!
Wait, that's so shady of them to do something like this. I wonder which OEM they used, because that's just insane incompetence.
@Remontoire @serenitynot I can attest Purism’s lack of integrity & lack of professionalism.
A #DuckDuckGo audit project was created on the #Purism git repo. They spontaneously & silently deleted the whole project (data & accounts) without warning. They also said nothing after the sabotage. This was the project that was the basis for these findings:
http://techrights.org/2021/03/15/duckduckgo-in-2021/
The project existed as an effort to test the merit/wisdom of the #Librem making #DDG the default search engine.
People love shitting on Purism on Reddit for whatever reason. Maybe they're right? But I bought a Librem 14, use it as my daily driver, and I love it. I even had a problem with it after more than a year of use which Purism promptly fixed for no charge whatsoever. My experience with the company has been nothing but positive.
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