Helldivers 2

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Change your Steam review (lemmy.world)

submitted 7 months ago* (last edited 7 months ago) by [email protected] to c/[email protected]

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I’m a PS5 player, so I can’t make an impact, but if you did write a negative review (thank you, you made this happen ❤️) please consider taking the time to change it! This was clearly not AH decision and the game deserves an accurate review, it’s easily one of the best games I’ve ever played and definitely the best game as a service!

Edit: woke up to new comments, this post reminded… Lemmy is just the same as Reddit.

Edit2: Christ I need to turn off Lemmy notifications, I’ve left this community and this was a stark reminder for me… don’t engage with a specific game community, just enjoy the fucking game!

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[–] [email protected] 13 points 7 months ago* (last edited 7 months ago) (1 children)

They were forced to change their mind. They didn't change it because you really really wanted it. They dont care what you want.

If steam hadn't started refunding sales, i doubt that they would have changed their mind.

[–] [email protected] -4 points 7 months ago (1 children)

Damaging their sales numbers is what forced them to change their minds, yes. Who did that, again?

We took action (through reviewing the game and requesting refunds) and made demands, they responded and met the demands. I'm not sure what's gotten lost in translation here.

If you tell somebody "Do this, or else" and they do it, you're supposed to drop the "or else" part, otherwise you go from having a legitimate argument to being a bully. Sony capitulated this time, but that'll only keep up in the future if they're given positive reinforcement when they actually fix problems. If Sony gives in and the response we give them is "Fuck you anyway", they're not likely going to cooperate the next time their communities are in uproar over their next inevitable fuckup.

I'm sure the Stellar Blade community is watching us closely, hoping we don't piss off Sony too much before they make their petition to the King.

[–] [email protected] 3 points 7 months ago (1 children)

Good. Sony should be afraid of burning their review scores so badly that they can't recover.

If they refuse to cooperate then they deserve to lose market share over forcing unpopular choices on their customers and potential customers.

[–] [email protected] 0 points 7 months ago (1 children)

Okay, and what do they deserve when they do cooperate?

[–] [email protected] 2 points 7 months ago

Parole.

It'll take years to build up trust again, they need to avoid squandering what little goodwill they have left (from people with memories too short to recall the Sony Music rootkit debacle).

The black mark stays on their permanent record, but they have an opportunity to demonstrate that they have actually reformed and aren't just saying the right things to mitigate the current PR disaster.