this post was submitted on 11 May 2024
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Toronto

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Why does the TTC suck so much in customer service, and what's with the constant delays every single day.

Sometimes going into the office (when I'm stuck between station for 30 minutes in a non-moving train), I wonder how much better it was during covid with a full WFH mandated.

The TTC main complaint those last few years were no one is riding, but now they have ridership and they can't keep up with demand.

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[–] [email protected] 3 points 3 months ago* (last edited 3 months ago)

I remember waiting at Spadina years ago and heard someone scream that phrase ... and I think for the next year of work I biked. It was like Inception with that phrase. lol.

I moved to London UK afterwards and was amazed at how transit wasn't just so much better but it was the primary mode of transport. A lot of people hate the tube but I just can't be mad at it after living in Toronto. London has loads more people living in than Toronto for sure, but Toronto was just so bad. I often made a joke about how many transit lines we've added in London in a few years and that living in Toronto for the past five, we've actually removed one (Kennedy?).