Technology

57455 readers

4582 users here now

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago

MODERATORS

[email protected]

502

We have to stop ignoring AI’s hallucination problem (www.theverge.com)

submitted 3 months ago by [email protected] to c/[email protected]

208 comments fedilink hide all child comments

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 17 points 3 months ago (1 children)

Less horrifying conceptually, but in Canada a major airline tried to replace their support services with a chatbot. The chatbot then invented discounts that didn't actually exist, and the courts ruled that the airline had to honour them. The chatbot was, for all intents and purposes, no more or less official a source of data than any other information they put out, such as their website and other documentation.

[–] [email protected] 1 points 3 months ago

i approve of that. it is funny and there is no harm to anyone else other than the shareholders, so... 😆