this post was submitted on 19 Jun 2024
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Mildly Infuriating
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What I do is take a capture of the page, then if they haggle on the refund I can clearly show that the product is not the one I ordered.
Absolutely!
And I've had companies offer me a discount on product, rather than a full refund or replacement. I always refuse and state how disappointed I am. They pretty much always follow up with a full refund or new product.
Hell, I even ordered an indoor spin bike, complained that it used non-standard crank arms, and they refunded me $100 to replace the crank arms and pedals! Just for stating that I was unhappy with one aspect of an otherwise great purchase.