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Ubisoft reportedly deleting customer accounts with purchased games if they have been inactive for too long (twitter.com)

submitted 1 year ago by [email protected] to c/[email protected]

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Michael @LegacyKillaHD

This is just horrifying.

Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!

Ubisoft.. WTF?! Another example of why I'm becoming more & more concerned with the death of physical games.

https://twitter.com/LegacyKillaHD/status/1682653876418224129

Ubisoft Support @UbisoftSupport

Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help

https://twitter.com/UbisoftSupport/status/1682046437834784768

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[–] [email protected] 11 points 1 year ago (1 children)

Napkin maths to illustrate the point: Steam's game IDs are short numbers, typically close to 5 digits long. ASCII characters are one byte each, so let's assume 5 bytes plus one more for a separator character per game. If you wanted to store 8 billion accounts with 50 games each then the IDs would be about 2.4 TB, so a consumer hard drive worth ~$100 would do the job at least in the raw terms of data capacity

[–] [email protected] 2 points 1 year ago

Your sums are right, but a 'hard disk somewhere' is not a robust, always on-line database. Running a 3TB Postgres instance on Amazon RDS will set you back something more like $1k/mo. Still absolute pocket change for Ubi, though.

https://calculator.aws/#/addService/RDSPostgreSQL