this post was submitted on 22 Jul 2023
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Doubtful. There is no basis for Ubisoft to claim the account is no longer needed just because you haven't played a game in some arbitrary period of time. Especially if they allow explicit account deletion by the user.
Sure, but that isn't how it works under GDPR. You don't need to prove the information should be deleted, you need to prove the information must be kept. To give an example, the company I work for deals with long-lived contracts (often 20 years or more), and once they end we are legally allowed to keep the information for about 5 more years. After that we need to remove it.
Are you allowed to unilaterally stop providing the service you 've been paid too?
GDPR is not the only law In EU nor does it automatically supercede any and all other obligations.