this post was submitted on 04 Jul 2024
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I think the key part here is that it’s a guess on your part whether using Firefox is the cause. Do you get any specific error when using the website? Or does something just “not work”, such as you click a button and it does nothing?
Also, I’ve run into stuff like this before, and my best bet has been to be flexible about using other browsers to work around issues. I would suggest testing the banking website with Chromium (or even Chrome). If it works, file a bug with Mozilla (https://support.mozilla.org/en-US/kb/file-bug-report-or-feature-request-mozilla) and just use Chromium/Chrome for only that website until the bug is fixed.
This will allow you to still do business, while still participating in open source via a helpful bug report that could end up benefitting others as well.
It works on chromium, not firefox. I guess I should be more flexible. It is likely that the bug is in the bank's site, so I wasn't sure about putting in a bug report. The website pauses on the 'loading' animated icon, when you try to navigate away, it tells you 'Your session has expired'. It hasn't been fixed by changing the user-agent (assuming I got it right). I don't know if the bank would give them a dummy account for testing, but I'll file a report anyway.
If it works on chromium I’d consider that even if it is a quirk on the bank website, chromium is handling it cleanly and allowing you to use the site. That’s something we probably want incorporated in Firefox. I’d encourage submitting the bug report to Mozilla, and don’t assume too much about what they can/cannot do!
My bank blocked "firefox" at some point on debian. Then it was because the version of firefox presented it self to be too old (because debian) to the bank so they blocked me. Firefox was up to date on security pathes, but the bank did not understand that and blocked.
Slam an Edge user agent up in there.
I remember the good old times when testers has to check if their sites work on Chrome/Firefox/Opera/Safari/Edge.
Do you use an ad blocker or privacy extension? I'll just throw out there I don't think it's right, but I've had to disable adblock to get some banking site stuff to work