this post was submitted on 23 Jul 2023
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I bought AirPods Max from Amazon used and they were still tied to the previous owner.
Even though I send receipts and everything to Apple, they said they cannot remove the connection to the previous owner’s account.
Just to keep this in mind, what you said might not work every time.
Did you provide Apple with the receipt you got from Amazon when you purchased them? Or did the original owner provide you a copy of the receipt when they purchased them?
Because before Apple will remove activation lock they would want to see a copy of the second.
Apple doesn’t give a shit about the receipt that shows you purchased second-hand, they only care about the receipt that matches their records of where the device was originally sold.