this post was submitted on 17 Jul 2024
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I wish something like this applied to everything in the USA.
In Australia, the consumer law states that products must last for as long as a reasonable consumer would assume they last (eg at least 10 years for a large appliance like a fridge). If it has a major failure (breaks down) during that period, the manufacturer or store must repair, replace or refund it, regardless of the warranty period. The manufacturer also has to cover the cost of picking up and delivering the item.
In the USA, if your $3000 appliance has a 1 year warranty and it breaks down in 1.5 years? Too bad, so sad, go pay for a new one. Some manufacturers will offer a discounted or free repair but it's not legally mandated.