this post was submitted on 28 Aug 2024
1102 points (99.6% liked)
Microblog Memes
5754 readers
3079 users here now
A place to share screenshots of Microblog posts, whether from Mastodon, tumblr, ~~Twitter~~ X, KBin, Threads or elsewhere.
Created as an evolution of White People Twitter and other tweet-capture subreddits.
Rules:
- Please put at least one word relevant to the post in the post title.
- Be nice.
- No advertising, brand promotion or guerilla marketing.
- Posters are encouraged to link to the toot or tweet etc in the description of posts.
Related communities:
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
That customer support has always been teetering between abysmal and non-existent. Even back in the olden days when Facebook wasn't too bad it was still pretty much awful customer service. It's just not something they've ever really bothered about.
My cousin's Facebook page is still up and he's been dead for over 10 years.
They were being really weird about it because it took ages to get a death certificate, because he just disappeared one day, so we had to wait for the authorities to decide that yeah he's probably dead, but we just don't know where. I think in the end his parents just gave up with it rather than trying to deal with Facebook.
Why do people put up with a platform like this? Their customer service is practically non-existent when you need it, but is is still able to muster up energy to demand obituaries, driver's licenses, etc?