this post was submitted on 28 Jul 2023
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Ok, I got an email saying the truck did break down and my order can’t be delivered. That’s cool, can’t be helped. Unfortunately I’ve been directed to call (again) which will no doubt lead to the dodgy chat site.
I have to chase it though because they still have over a hundred bucks of my money 🙄 Srsly they should just cancel and refund like when an item is out of stock
I think they might have changed their system for refunds - last time I had a refund because they sent a wrong item they did it as a credit for a future order instead of a refund. My guess is they are trying to cut down on fraud, but when the problem is on their end like this they really should do a refund.