this post was submitted on 14 Sep 2024
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I mean, if there's a fully functional way to order online, why would you call? I just prefer a phone call when something would take paragraphs to explain or if there really isn't an easy way to do something via a website/email.
Tbh I call because
"Pick up or delivery?"
"Pick up."
"Name?
"[Name Redacted]"
"Alright and what can I get ya?"
"16" pepperoni, jalapeno, pineapple, that's it."
"Alright 20min"
Is like a 1min conversation, and I'd rather do that than get charged $5 more for using online.
Some of the online ordering services are sneaky and bake their fee into the prices of the items you order, so it's not even clear that you pay extra. My despise of that practice motivates me to call in my orders.