this post was submitted on 24 Sep 2024
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Then they aren't pissed enough. But yes, talking the talk is completely meaningless if you don't also walk the walk, I agree.
If you let them, sure. The reason we use phrases like "fight for a refund" is because these things are hard and they take effort. Like yes it sucks to have to do that and yes I understand our time is valuable, but as I see it there is value in both having your voice heard and punitively costing an offending company manhours in having to deal with you - even if you ultimately do not win the fight.
Again, the point isn't about winning or getting your money back, it's about not being passive and just accepting the things that happen to you as if you do not have autonomy.