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That's one cool ride (i.imgur.com)

submitted 1 month ago by [email protected] to c/[email protected]

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[–] [email protected] 2 points 1 month ago

Sounds on par with them for sure.

Try working with them...I was a technical advisor for my company certified by Nortek to fix their problems on site. Every 9 out of 10 furnaces I worked on had cold solder joints on their control board.

Reported it and brought about 20 boards with me to st Louis to physically show them instead of all the pictures.

I was told I'm. Ot am engineer, and don't look to far into things. Replace the board and move on

I was flabbergasted that they didn't care they had a serious quality issue. Then we ran into every furnace having leaking heat exchangers because they can't mold metals properly. Another HUGE issue that never got resolved. Check fixes with bebt metal clips to prop the sagging heat exchanger. Terrible fix that didn't even work