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Apple Silicon iMacs appear to suffer from screen deterioration after two years — flood of user complaints hit Apple Community forums (www.tomshardware.com)

submitted 2 months ago by [email protected] to c/[email protected]

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[–] [email protected] 1 points 2 months ago

It sounds like you quoted the "piss off price". They didn't really want to do it, so they just quoted a stupid amount of money if you'd taken them up on it it would have been worth it for them to do it but they were hoping you wouldn't.

Screen replacements for laptops are a pain because it's never all that obvious from the beginning how easy it will be. For you it was apparently simple but it depends massively on the laptop and they may not have an encyclopedic knowledge of which laptops are easy and which laptops are hard.