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this post was submitted on 08 Oct 2024
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Privacy
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Yeah but still should be illegal. I mean this AI is listening and gathering information about the customer while discussing private banking matters.
100%
And how long (as if it isn't already) before the same systems transition to healthcare? AI wants to know all the salacious details, baby.
It really depends on how it's being stored and used, like the other commenter mentioned, it's standard practice in banking/Brokerage industry to record all calls for training/litigation/coaching.