this post was submitted on 11 Oct 2024
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So, to be clear, my opinion was about what’s reasonable to do and was informed by our culture and laws. Your objection seems to be related to what should be legal, which is different and is more complicated, as the laws have to balance restricting and potentially damaging businesses with protecting people from discrimination.
From a legal perspective, IMO larger businesses should be held to much tighter standards than small businesses. I think it would be reasonable to legally require Google or Meta to have a reason to ban someone, to have to share that explanation, and to have to allow an appeal to be unbanned to be arbitrated by a third party, without “we can ban anyone for any reason” allowed as a defense.
Obviously this isn’t a reasonable thing for them to do.
If a business is discriminating against a protected class and only letting in a few “good ones,” then statistically it should be able to be shown that they ban far more people in that class than outside it.
How do you manage that, practically speaking, in a capitalist society? If a business owner thinks someone is acting suspicious and is likely to steal or break something, but they can’t ban them until they have a “valid” reason, if that person then breaks or steals something, that business owner has been damaged by the government’s policy. Is the government going to make them whole? No, of course not.
Does the reason need to be disclosed to the person being banned, or just recorded for future reference? A lot of the time people get defensive and angry when told the truth about what they did that made other people not want to deal with them. If someone’s been leering at customers, smells terrible, is loud and disruptive, or is just plain acting weird, telling them as much when you tell them they have to leave probably isn’t going to help them feel better.
Why do you think it’s okay for a business owner and their employees to be legally forced to deal with someone that makes them uncomfortable?
Do business owners just need to be able to articulate why someone discomforts them? Is someone judging whether a reason is good enough, or do you just need any reason, or is there a list of acceptable reasons? In the last case, what sorts of reasons are acceptable?
If a business can point to measurements they’ve taken showing that when Joe shows up, they lose money - either because their clients leave, don’t come back, or stop spending money - is that a good enough reason to ban Joe? What if this is just because their clients are all racist and Joe is black?
If a business bans Joe because of a particular reason and then Jim does the same thing, is the business forced to ban Jim?
The easy solution for this is to make being homeless a protected class. Homeless people need specific protections at a federal level, because they’re discriminated against by local and even state governments. That’s not the only class that needs this, either, to be clear.
That said, all of the times I’ve seen a homeless person banned from an establishment wasn’t because they were homeless, but because of some other reason. The one I remember clearest was a woman who had started talking to me and my girlfriend (at the time) while we were sitting at a table in a coffee shop. She asked us for money or food after just a couple minutes, then went to go and talk to someone else and after a few minutes was noticed by the staff and told to leave. When I asked about it, I gathered that she’d been banned because of multiple complaints from customers about her doing just that.