this post was submitted on 30 Oct 2024
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Now if only they could more clearly communicate when games are playable offline.

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[–] [email protected] 116 points 15 hours ago* (last edited 15 hours ago) (6 children)

Adding kernel malware after the fact should entitle every single owner who requests one to a full refund no matter how long has passed.

[–] [email protected] 6 points 6 hours ago

That’s exactly what Valve did. The automated refund system wasn’t available, but you could request a manual review and cite the added anti cheat; Valve was refunding those who did so.

[–] [email protected] 29 points 13 hours ago (1 children)

I'd really like Valve to take an official policy on post-release changes that break games, but for what it's worth they have not given me any hassle with refunds in these scenarios.

[–] [email protected] 8 points 13 hours ago

Yup. If it's important enough that devs now have to add a disclaimer on the store page, surely devs shouldn't be allowed to circumvent that by adding it later. Since SteamDeck customers are affected by this the most, it's weird that this isn't already a rule, particularly for games that are SteamDeck verified.

[–] [email protected] 39 points 15 hours ago

Full agree. I do want some kind of policy for games that introduce anti-cheat both during early access and after release. Bricking a game you paid for should offer some sort of recourse.

[–] [email protected] 9 points 13 hours ago (1 children)

Valve was giving refund when riot added the anticheat

[–] [email protected] 2 points 11 hours ago (1 children)

Are there Riot games on Steam?

[–] [email protected] 1 points 5 hours ago

They publish their single player games to steam. Don't know about any of their multiplayer ones though.

[–] [email protected] 10 points 14 hours ago* (last edited 14 hours ago)

That should be any update if you can’t play the previous one