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How to get a refund for Planescape Torment on Steam? (lemmy.nz)

submitted 3 weeks ago by [email protected] to c/[email protected]

25 comments fedilink hide all child comments

Drag's refund request for Planescape Torment was denied by Steam. The game has sat in drag's inventory for several months, but drag has only played for 8 minutes and in that time decided not to play it.

Drag would like advice on gaming the Steam refund system, because drag doesn't agree with their reason for denying the refund. Are there any gamebreaking bugs or problems like that which Steam might accept?

Drag will post the reason for wanting a refund in a comment, and asks that you confine discussion of drag's reason or why drag should just enjoy the game to underneath that comment, so that the rest of the thread can be about the actual question.

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[–] [email protected] 23 points 3 weeks ago (1 children)

Refund policy is pretty clear. They make exceptions sometimes but certainly not after 8 months. Maybe just accept that you shouldn't have sat on it for 8 months before installing it if you weren't sure you were going to like it and were going to want a refund otherwise?

[–] [email protected] 13 points 3 weeks ago

No, they make all kinds of exceptions. I'd just write a note about it not meeting expectations when you actually played it.

If they don't accept it, I'd just eat the few bucks as the cost of learning to inspect purchases right when you make them, whether that's software or physical.