this post was submitted on 08 Aug 2023
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I understand that they're leveraging the browser SSL for authentication. But there are ways to do that without opening another tab inside of your browser and then just leaving it there. They could handle those calls inside of an app window that loads whatever resources they need, or makes secure CURL calls, or whatever. There are a lot of ways to implement it that would result in a better UX. Yes I agree with you, they're saving time by doing it the way they're doing it. But I disagree that the UX should suffer because the business management wants the engineers want to save time. There are paths that address both issues. They may require some compromise, but the end experience for the user is superior. Maybe my ideas are dated, but I have always strongly supported the belief that user experience should be one of the highest priorities when building user interfaces. I think the problem is that we now live in a world with thoroughly entrenched tech companies, so they put UX third, knowing the user has very few options.