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founded 2 years ago

[rant] Why is this so hard for people? (kbin.social)

submitted 2 years ago* (last edited 2 years ago) by [email protected] to c/[email protected]

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Can I just rant a little to you all?

I've tried numerous times to help people from reddit set up an account and get started on Kbin (and lemmy), but 4 out of 5 times people can't seem to grasp the concept of registering an account and starting to use this platform. Even breaking it down into 2 steps, with direct links... They get angry, and then ragequit their attempt in a huff saying how it's too fucking complicated and it will never take off because it's so hard.

Ok, I get that the fediverse is complicated if you think deeply about all the interconnectivity and federation etc, but there is no reason you even have to think about any of it to create an account and get started. Like, at all.

It reminds me so much of my 70/y old mother-in-law not immediately knowing how to work a tv remote and shoving it at me after 1.5 seconds saying "here, I can't figure this out". When in reality all she had to do was press the fucking big red button...

I'm just so frustrated with people's complete lack of ability to help themselves.

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[–] [email protected] 3 points 2 years ago (1 children)

That happened to me too in the beginning with lemmy coming from kbin, until I discovered the very bottom of the page where it showed me which community I‘m in (odd place to put that).

I made some strange posts like linking to a community I was in. Gets better with time.

[–] [email protected] 2 points 2 years ago (1 children)

What community you're in is right in the URL and can be found at minimum twice in the sidebar. Just look for @[sub]@[instance], or the previous with @[username] in front of it.

[–] [email protected] 1 points 2 years ago (1 children)

Thank you, all that is so good to know!

I didn‘t see any of that, cause the back of the URL is a bit painful to look for on my phone's browser and the sidebar part is collapsed by default. Now that I know what to look for I‘ll hopefully not get lost again.

[–] [email protected] 2 points 2 years ago

The mobile site definitely needs some work, or better some proper apps.