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[rant] Why is this so hard for people? (kbin.social)

submitted 2 years ago* (last edited 2 years ago) by [email protected] to c/[email protected]

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Can I just rant a little to you all?

I've tried numerous times to help people from reddit set up an account and get started on Kbin (and lemmy), but 4 out of 5 times people can't seem to grasp the concept of registering an account and starting to use this platform. Even breaking it down into 2 steps, with direct links... They get angry, and then ragequit their attempt in a huff saying how it's too fucking complicated and it will never take off because it's so hard.

Ok, I get that the fediverse is complicated if you think deeply about all the interconnectivity and federation etc, but there is no reason you even have to think about any of it to create an account and get started. Like, at all.

It reminds me so much of my 70/y old mother-in-law not immediately knowing how to work a tv remote and shoving it at me after 1.5 seconds saying "here, I can't figure this out". When in reality all she had to do was press the fucking big red button...

I'm just so frustrated with people's complete lack of ability to help themselves.

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[–] [email protected] 2 points 2 years ago* (last edited 2 years ago) (1 children)

First of all, why shouldn't they know? I'm pretty sure you've seen the posts saying reddit is undeleting posts or that lemmy/kbin is "bad for privacy" because they don't delete comments? Many of them never even realized or remember how pushshift worked. Because they didn't know. I won't advocate jumping in blindly to a site/app because, "trust me bro." It's even a good thing people want to know what they're signing up for.

There are literally reasons to explain how it all works. Just scroll on /all and you'll find a lot of posts asking stuff about the Fediverse and/or how to navigate it. Or to troubleshoot some issues. Or to ask "how do I search this and that?" Etc. I bet I just need less than a minute on my browser to find a post like that.

Let's say a newcomer arrives, signs up for beehaw (or lemmy.world since it seems to be a popular lemmy instance), and proceeds to get Jerboa. Do you think the app shows all communities you search for out of the box? No. I've been there. I have a lot of communities I'm subbed in that I had to use the direct link and search via browser for me to even find it. You can say, "just use the browser," but you'd be ignoring the fact that many people are unhappy precisely because they can't use their app anymore so they obviously navigate via an app.

[–] [email protected] 7 points 2 years ago (1 children)

If someone wants to know, they'll ask. But just using the platform requires exactly none of that knowledge, and trying to infodump all the technical jargony bullshit onto people right from the beginning is absolutely going to make them go "wow, this is complicated" and not come here. Because you'll convince them that it matters somehow.

Or maybe kbin is just fucking amazing and I've been spoiled by not having to know shit about the backend of this. Maybe Lemmy really is more complicated, or something.

[–] [email protected] 1 points 2 years ago* (last edited 2 years ago) (2 children)

Kbin really is pretty cool. Lol. The only reason I'm not on it is because there's no app. I'm on mobile 95% of the time so browsers don't really work for me.

I get what you're saying, and I agree. I'm just saying for some folks it might not be as simple as you and I think it is. And it wouldn't hurt if the fediverse became a bit more easier for the non-techie people. Some people (like me lol) just makes things needlessly complicated. I'm still trying to convince people to join us here despite the obstacles.

[–] [email protected] 6 points 2 years ago (1 children)

For what it's worth, I'm only using kbin on mobile and a lack of app hasn't been an issue for me. I say this having come from Reddit using Relay for a good 8+ years.

[–] [email protected] 1 points 2 years ago

The kbin mobile web app is actually pretty good. I've found it adequate for almost everything so far.

[–] [email protected] 1 points 2 years ago* (last edited 2 years ago) (1 children)

Kbin lets you install a Progressive Web App (PWA) which gives you a button that puts it in it's own separate window from the rest of the stuff running in your browser and to my understanding lets it run in the background to give you notifications if you want (I keep notifications off for most things, so I haven't tested this aspect).

It might be worth a try. My only caveat is that it isn't working right in Firefox because they seem to have stopped PWA support, but it works fine in Vivaldi which is chrome-based so other chrome based browsers are probably fine for this use.

Apps are a bit of a relic from the days before responsive web design / mobile-focused web development took off. If you think about it, we really shouldn't need to download a separate app for every website we visit on a mobile device.

[–] [email protected] 1 points 2 years ago

Yeah. I might try it while waiting for an app. I also turn notifications off for everything except phone and chat apps so no notifs is not a dealbreaker. Thanks for the suggestion.

Also, the last part is true. I just remember some "apps" i use nowadays are electron.