this post was submitted on 15 Aug 2023
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I feel what you're saying and I feel like I should be agreeing with you. But we do have to be careful here.
What we know and what we see coming out of LMG is what they want us to know and see. When there's a video of Linus making it right, It's because they wanted to make a video showing him making it right. You're not going to see videos of him making it wrong and screwing over people, (if he does) It would be bad for business.
Likewise one ex employee's statement of bad treatment there isn't gospel He has hundreds of people. There are plenty of people that have left and there's not a lot of consensus that I found that things are horrible there other than pace.
His response to GN is obviously trash, written in a moment of anger. He tends to put his foot in his mouth on live streams when he starts getting angry about a subject.
Him not sending back the prototype block, honestly is probably standard operating procedure. I wouldn't send anything to them that I didn't expect to lose. They receive so much equipment from so many places that they don't even open for years, that they're probably kind of blind to it actually being a hardship on a smaller place. I see the lie about him saying he already offered to pay them back a bit more problematic.
As far as his actual reputation or his character alignment sheet, we don't really know. I would assume that if he was chaotic evil that we would hear a hell of a lot more about that. The guy he brought in to run the place is an insulating factor. When it was pitched it seemed that he was there to insulate Linus from the company, it's also likely that he's there to insulate the company from Linus.
Honestly the only thing out of all this that rings unassailably true is the untrustworthy data claim. He's placing himself and his company to be a ultimate source of truth for benchmarking. But he comes right out and says that he won't strive to make a better benchmark for a product for $500 when the number is obviously off. There really isn't a lot of room for that in what he's trying to build. If you're going to come out and prove that power supplies, video cards, CPUs and motherboards make the numbers they say they're going to make, you're not going to do that with incorrect testing, shrugs and accusations. He's going to need to be honest to a fault and transparent. If he expects us to take the data seriously he's going to have to get out of this "oh that's good enough I'd trust it so you should trust it" mentality.
I kinda covered it in this comment about the latest video response: https://lemmy.world/comment/2474701
But the gist of it is that the video was a much more considered response to the situation (closer to what I expected out of them from the get), and now we will wait and see to see if they make good on it. We don't have to "trust them, bro"; people are watching, and we will hold them to account if they don't follow through. All that means for me is that I simply don't watch this kind of content if I can't trust it. What drew me to LTT in the first place was the genuinely useful information coupled with high entertainment value; if they can get that balance back, and stick to the guidelines they say they'll publish, then I see no reason not to accept that they're doing the right thing with regard to their testing and the accuracy of their reporting.
Same goes for their response to Madison's statements, and their "crunch culture" in general. I agree that Madison is just one voice of many, but that doesn't mean she's the only one either. What I hope is that it never happens again, but if it does I hope the support for Madison this time will encourage anyone else to speak out about such issues.
TL;DR, Indeed, don't take them at their word that they'll do better. Watch, and see if they do.