this post was submitted on 24 Aug 2023
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Asklemmy
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The whole 8 hour shift. Customer service, so the work is never over.
I worked cs for Dish Network and some days the downtime between calls wouldn't even reach one second. Sometimes the system would glitch and give us two calls at once, that was fun
I take two chats at once most of the time. It's brutal, all day. There is no space. Having only one chat for a short time is the break.