United Kingdom

4077 readers

328 users here now

General community for news/discussion in the UK.

Less serious posts should go in [email protected] or [email protected]
More serious politics should go in [email protected].

Try not to spam the same link to multiple feddit.uk communities.
Pick the most appropriate, and put it there.

Posts should be related to UK-centric news, and should be either a link to a reputable source, or a text post on this community.

Opinion pieces are also allowed, provided they are not misleading/misrepresented/drivel, and have proper sources.

If you think "reputable news source" needs some definition, by all means start a meta thread.

Posts should be manually submitted, not by bot. Link titles should not be editorialised.

Disappointing comments will generally be left to fester in ratio, outright horrible comments will be removed.
Message the mods if you feel something really should be removed, or if a user seems to have a pattern of awful comments.

founded 1 year ago

MODERATORS

[email protected]

Call connection services: 'A 39-minute phone call cost me £119' (www.bbc.co.uk)

submitted 1 year ago by [email protected] to c/[email protected]

3 comments fedilink hide all child comments

The PSA said it had "very strict rules" for connection services, and enforcement action is taken if providers break these rules.

It also said it would cap all call costs at £40 from 18 September.

Fear the regulator! Only £40 for a call that should be free!

Here's the other sort of PSA (from the link):

How to spot a call connection service:

Official numbers usually begin 01, 02, 03 or 0800
If the number beings 09, 087 or 084, it is likely to be a connection service and will cost more
When searching for a number on a search engine, be aware that the first number may not be the one you are looking for
Look out for paid-for ads - these may be connection services.

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 10 points 1 year ago (1 children)

I always used to use https://www.saynoto0870.com as a way to get phone numbers that were free or local (and sometimes to skip some menus)

[–] [email protected] 10 points 1 year ago

I remember that site! Glad to see it's still going.

It started as a way to find free numbers for companies which try to get you to use their own premium rate lines. Now we have entirely useless grifters tricking people into calling free numbers via their very expensive service, even when the organisation getting the call does not want them to.

And PSA thinks it's fine to cap them at £40/call. Even though that probably means they'll just cut you off at 10 minutes in the hope that you'll call back and waste another £40.

Just make it illegal FFS.