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Do y'all use eSim or Physical Sim for your phone? (lemmy.ca)

submitted 11 months ago by [email protected] to c/[email protected]

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Just curious.

I used eSim for a while when I first got a phone that supported eSim, because I wanted to make it harder for a thief to disable the phone tracking, but now my main phone is broken and I'm a bit annoyed at having to chat with customer support for half and hour to activate eSim on another device.

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[–] [email protected] 3 points 11 months ago (1 children)

I’m an international student in Australia so I have my home country SIM as an eSIM and my Australian SIM as a physical SIM. One time, my eSIM stopped receiving signal and I knew that if I were just able to somehow reinsert the eSIM it would work—but unfortunately you can’t just reuse the same QR code for the eSIM. I had to talk to customer support for over an hour to try and get them to send me a new QR code, but they said they HAD to give it in-store. So I had to get one of my parents to go over there and do it for me (They don’t have any branches in AU)

I would rather prefer both as physical SIMs but alas my phone doesn’t support it.

[–] [email protected] 1 points 11 months ago

Thats a terrible phone provider. My esim activation process isn't great either, but I didn't have to scan some qr code, just give them the imei and and they have to verify your identity and that's it, you get a notification to add esim.