this post was submitted on 25 Sep 2023
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The only cashiers I know would rather not ever have to talk to customers either. But they are pretty sour people in general and I don't know if that's common and of course it's basically saying they wish they had a different job. So I'm with the automate whatever you can just pay more taxes crowd. There will always be a place for human customer service, but now we have choices.
They make $9 an hour. How chipper do you want them to be?
*$7.25 an hour, and I was loudly and publicly threatened with the loss of my job because a customer thought I "wasn't smiling enough" over the Christmas rush and called the manager over.
I'd just had my brother cremated less than a week ago.
We generally aren't sour to each other when you're not looking. Can confirm years of watching customers literally stomp on shit directly in my line of sight so they can turn around and demand a discount because this item is inexplicably dirty or broken has made us very sour at everyone else.
One of them paid for a candy bar, ate the whole thing right there in line, and immediately demanded a full refund because "she didn't like it." Under the watchful direction of the same manager because "the customer is always right," I had to do that.
I wish people would come through my line and say nothing to me.
$16-20 here, but yeah, that's sort of my point I guess. I mean they're renting a studio on 25 hours a week and still hate everybody, so my thought was in their case less human interaction is the true solution. Of course they hate self check, too, for same reason as half this thread which is that when you do have to interact it's more awkward.