I've used most available services, but discontinued one after another along with promises that a better user experience will be provided with reduced content and removed functionality with the slight price hike. YouTube was my first and last video service I paid for, only Spotify remains on the borderline.
I think you are correct. I didn’t know the exact numbers but I was aware of general reasoning. The economic forces that push unethical design decisions range from mildly annoying to horrifying depending on which decision you’re talking about. Facebook using A/B testing with neural imaging tech to minimize users’ opportunities to disengage from the platform is probably on the more extreme end. Regardless, I don’t think the decisions being objectively correct when optimizing for the continuation of capitalist firms makes them any less morally onerous.