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For those who work in companies that subscribe users to emails, when users unsubscribe, what portion of them say they "never signed up for this"? (lemmy.world)

submitted 1 year ago by [email protected] to c/[email protected]

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Obviously not looking for hyperaccurate answers, just in general, how many people tend to unsubscribe from promotional emails and how many tick the option "I never signed up for this"?

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[–] [email protected] 4 points 1 year ago* (last edited 1 year ago)

I think some of the data in the reports that people subscribe to is only useful for a limited time window, and then eventually people are getting weekly emails with information they no longer need (or is no longer valid). People then unsubscribe to the entire 'report' notification type instead of the individual report. Ideally development will make that easier to manage within the product in the future.