this post was submitted on 29 Jun 2023
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UI labs record a person trying to use something for the first time so they can see what they get stuck on. Like, mouse movements, clicks, even eye-tracking.
Not saying that the Lemmy or kbin devs should be doing that right now, as they've got full plates. Or that Reddit did this. But understanding where and why people get stuck is a big part of working on UIs.
It’s the UI that trips me up on KBin. It’s probably a lot easier for people using a desktop to navigate. But from mobile, it’s frustrating when I tap what I believe should be a button and it isn’t actually a button. The navigation of KBin.social is less intuitive to me than the navigation of Lemmy.world. Also, yeah, “magazine” is not an intuitive term.