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It was also discovered that McDonald's was aware of the danger of serving their coffee that hot, yet they continued to do so because it meant they had to give fewer free refills. If you have to wait 20 minutes for your coffee to cool down before you drink it, you're going to get less refills overall
The worst part of that is knowing they probably determined it's cheaper to settle injuries than keep it at the temps they were supposed to. I know corporations are soulless money making machines but that always feels extra dark to think about
The worst part: Corporations are run by people, people hired to do a job, people who can say "fuck no, I'm not doing this evil thing for a couple bucks of a raise"... but eventually some people get hired who will do that evil thing, even with no raise.
Remember Google's "don't be evil"? Eventually they hired enough people who don't care, that they could remove the slogan.
IIRC their explanation was for take away, keeping the coffee hotter so it would last until you got home.
I thought the specific wording in their documentation was because they wanted the smell of the coffee to fill the restaurant. Did McDonald's give refills of coffee?
They did for seniors at the time