this post was submitted on 03 Nov 2023
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Aotearoa / New Zealand

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We're currently with AA, who decided to increase prices by almost 10% for our upcoming renewal. Cove is much cheaper and has got good reviews, mainly about their website and sign up process. However I can't find any reviews about their claims process. In the past AA has been very good for us whenever we had a claim. Anyone got experience claiming something with Cove?

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[–] [email protected] 2 points 11 months ago (1 children)

I've read their policy for cancer cover and it's mainly talking about which types of cancer they cover.

[–] [email protected] 1 points 11 months ago (1 children)

I guess the idea is that if it's a doctor recommended treatment for a type of cancer that is covered, then you can have it covered (up to the limit). I'd be happy to not have to find out myself though 😆

[–] [email protected] 2 points 11 months ago (1 children)

Yep not willing to find out.

Some cancers are excluded though like skin and prostate cancer, unless it meets certain requirements.

[–] [email protected] 1 points 11 months ago (1 children)

Oh that's interesting. Though I could guess why. Most skin cancers are squamous cell, they chop it out and you're good, takes 5 mins and 99% survival rate (but if you're in the 1% it can get really bad). NZ has high rates of melanoma and other skin cancers as well, so I'd guess there's a seriousness threshold to meet for the simple ones but the bad ones are probably covered well.

Prostate cancer is present in something like 50% of males over the age of 50, but most of the time it's not an issue. The world is actually pulling back on treating it because the treatment can be worse than the disease if it's not aggressive. So I can understand that one as well.

[–] [email protected] 2 points 11 months ago (1 children)

Thanks for the insights! Makes sense indeed. Guess we'll switch to SC :)

[–] [email protected] 1 points 11 months ago (1 children)

I wish I didn't know all this 😆

[–] [email protected] 2 points 11 months ago (1 children)

Sorry!

I just found out that Bing was wrong. Cancer Assist is a different addon, which is paying out an amount when you have a qualifying cancer, e.g. to take care of family. It's paid out directly to you. That's why they only cover certain cancers...

[–] [email protected] 2 points 11 months ago

Ah I see, thanks for the update 🙂