Asklemmy

43833 readers

877 users here now

A loosely moderated place to ask open-ended questions

Search asklemmy 🔍

If your post meets the following criteria, it's welcome here!

Open-ended question
Not offensive: at this point, we do not have the bandwidth to moderate overtly political discussions. Assume best intent and be excellent to each other.
Not regarding using or support for Lemmy: context, see the list of support communities and tools for finding communities below
Not ad nauseam inducing: please make sure it is a question that would be new to most members
An actual topic of discussion

Looking for support?

Looking for a community?

Lemmyverse: community search
sub.rehab: maps old subreddits to fediverse options, marks official as such
[email protected]: a community for finding communities

~Icon~ ~by~ ~@Double_[email protected]~

founded 5 years ago

MODERATORS

[email protected]

935

Why is everything in consumer / American life so fucking shitty now - and companies literally just say 'oh bc profit margins' and we're now expected to swallow that and sympathize? (lemmy.world)

submitted 11 months ago* (last edited 11 months ago) by [email protected] to c/[email protected]

337 comments fedilink hide all child comments

like I went to taco bell and they didn't even have napkins out. they had the other stuff just no napkins, I assume because some fucking ghoul noticed people liked taking them for their cars so now we just don't get napkins! so they can save $100 per quarter rather than provide the barest minimum quality of life features.

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 2 points 11 months ago* (last edited 11 months ago)

I think that's two different things. Billionaires can and do get continuously richer also when there are napkins in a restaurant to satisfy customers.

Actually, satisfied customers are return customers, which every businessman knows are the best customers. Amazon certainly knows that. The reason why Amazon is so succesful is because they focus intensely on customer satisfaction. They're fucking their employers, yes, but they wouldn't need to. They just do because the regulations allow for it.