this post was submitted on 05 Jul 2023
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I think you're right. I haven't looked closely at return policies but yeah I think it hurts because they were quite generous during the pandemic.
I remember ringing a Typo one time and their phone was dead so I rang another close to them and the girl was like yeah they haven't paid their phone bill so the service is cut (because the shop's been closed during shutdown) I've often wondered if some retailers just left it and never reconnected their phone