this post was submitted on 06 Dec 2023
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23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome ro thieves.

Do what it says in the email and email [email protected] that you do not agree with the new terms of service and opt out of arbitration.

If you have an account with them, do this right now.

Here’s an email template for what to write: https://www.patreon.com/posts/94164861

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[–] [email protected] 110 points 11 months ago* (last edited 11 months ago) (1 children)

"But they clicked the imaginary button, your Honor. How can they still have rights ?"

[–] [email protected] 113 points 11 months ago (5 children)

This just blows my fucking mind. Same thing happened with Crunchyroll, apparently I could have been part of a class action lawsuit when it was found out that they were selling users data. But I didn't hear about it, didn't get any letters and didn't see the email. The date came and went. Because I didn't "take action" in time I apparently forfeit my right to my piece of the settlement AND to sue.

HOW THE FUCK IS THAT LEGAL. How can you make the least amount of effort to notify someone after illegally fucking up their life, then when they don't respond (because they didn't see the notification or whatever), say, "well legally that means they're ok with it, and can't do anything in the future"

What the fuck

[–] [email protected] 29 points 11 months ago

It depends, it may not be. TOS are not as ironclad as they appear.

[–] [email protected] 19 points 11 months ago* (last edited 11 months ago)

Send their legal team an email telling them you're going to update the terms unless you hear from them.

Also, send a bunch of irrelevant shit about what your doing and thinking about and video games you're playing first, they'll probably block your email address and then wont see the legally important email.

[–] [email protected] 17 points 11 months ago (1 children)

The class actions I've been part of have said that if I want to retain the right to sue then I have to opt out of the class action. I don't think it's possible to be force-opted in, and in that case you should retain the ability to sue.

I've only been in 3 or 4 though, so I don't know if that's representative of all class actions.

[–] [email protected] 6 points 11 months ago

Right, but you have to be in the class to do that. If they didn't notify you because they don't think you were in the class, then that shouldn't reduce you legal options. And if they do think you're in the class and don't notify you or send you the settlement, that's just straight malicious.

[–] [email protected] 8 points 11 months ago

Damn I forgot about that Crunchyroll class action. Thanks for reminding me. I got those emails too but I have until the 12th. It's only $30 but that's like two Five Guys meals so...

[–] [email protected] 5 points 11 months ago (1 children)

Technically a contract can have anything in it that both parties agree to, unless some are all of those provisions are actively illegal. I would agree that assumed agreement should be illegal. You could probably fight this in court, make the argument that this is a material change to the contract what you did not agree to and would not have agreed to had you been aware of it. But that costs money and lawyers and time.

[–] [email protected] 2 points 11 months ago

This feels like the weirdo that Muta covered who was sending out legal notices telling people that if they didn't take action, he would consider them to be entered into contracts that he wrote.