AssholeDesign

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This is a community for designs specifically crafted to make the experience worse for the user. This can be due to greed, apathy, laziness or just downright scumbaggery.

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My bank gives me the option to opt out of marketing communications. It takes three clicks to opt out of each category, and there are three pages like this! (lemmy.ca)

submitted 10 months ago by [email protected] to c/[email protected]

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Marketing should always be OPT-IN by default, but these extra steps to opt out is truly asshole design.

Oh, and on the opt-out confirmation screen, you get two options: Yes or No. The button colour for "yes" is white, and the “no” button matches the “save” button on the previous screen, so it's easy to accidentally cancel the opt-out. Double-asshole design!

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[–] [email protected] 5 points 10 months ago* (last edited 10 months ago)

I got the same thing, and I suspect this is their "malicious compliance" way of dealing with some new rule about needing to let people opt out of marketing. There are 33 separate settings.

At least now I can probably leave their app's notifications enabled for 2FA without also getting marketing notifications.