201
this post was submitted on 10 Jan 2024
201 points (100.0% liked)
Technology
37599 readers
277 users here now
A nice place to discuss rumors, happenings, innovations, and challenges in the technology sphere. We also welcome discussions on the intersections of technology and society. If it’s technological news or discussion of technology, it probably belongs here.
Remember the overriding ethos on Beehaw: Be(e) Nice. Each user you encounter here is a person, and should be treated with kindness (even if they’re wrong, or use a Linux distro you don’t like). Personal attacks will not be tolerated.
Subcommunities on Beehaw:
This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
🤖 I'm a bot that provides automatic summaries for articles:
Click here to see the summary
HP has used its "Dynamic Security" firmware updates to "create a monopoly" of replacement printer ink cartridges, a lawsuit filed against the company on January 5 claims.Additionally, the lawsuit highlights the fact that the use of non-HP ink cartridges doesn't break HP's printer warranty.
Last month, HP CFO Marie Myers praised the company's movement from transactional models to forcing customers into continuous buys through offerings like Instant Ink, HP's monthly ink subscription program.
The new lawsuit claims that HP's firmware updates forced customers to buy HP-brand ink that costs more than competitors.
When reached for comment, Peggy Wedgworth, a senior partner at the Milberg law firm and one of the lawyers representing the plaintiffs in this case, told Ars Technica:
The lawsuit accuses HP of raising prices on its ink "in the same time period" that it issued its late 2022 and early 2023 firmware updates, which "create[d] a monopoly in the aftermarket for replacement cartridges, permitting [HP] to raise prices without fear of being undercut by competitors.
Saved 74% of original text.